Start The Process


If you have been in an accident and are ready to start your claim process, here are 5 things you should know.

1 Know which insurance company will be responsible for payment of the claim
  • You are the "insured" if your insurance company is paying
  • You are the "claimant" if someone else's insurance company is paying
2 Have your claim number & adjuster contact information available
  • If you are unsure how to obtain this information we will gladly assist you.
Ask the paying insurance company if they will be writing their own estimate of repair
  • It is common for certain insurance companies to write their own estimate of repair.
  • We will be happy to work from and negotiate the terms of the estimate directly with the paying insurance company. We put your needs first.
4 If the vehicle is safe to drive, call Orignial Autobody NW to schedule a time for the estimate and/or repair. 
  • If the insurance company opts to write an estimate of their own please bring the car in with the estimate provided and we will then schedule a repair time.
  • If your time is limited, please email the estimate to or we will call you to discuss whether or not we should see the vehicle prior to the repair date.
5 If the vehicle is unsafe to drive, do not drive it! Contact Orignial Autobody NW, and one of our staff members will arrange to have the vehicle towed into our facility.

Contact Us

Original Auto Body
12248 Aurora Ave N
Seattle, WA 98133
Phone: (206) 365-9680